Carol’s Sleek & Spacious Shower Transformation

With a clunky bathtub that she rarely used and a shower curtain that wouldn’t stay put, Carol was not at all satisfied with her owner’s suite shower.

“[It was] so enclosed and suffocating, you just wanted to take your shower and get out of there, when it should be a joyous, pampering experience,” she said of her old shower routine. Carol’s home was over 30 years old and still had many of the original features. The small shower she used every day lacked aesthetic appeal and felt claustrophobic. The tile grout made cleaning a chore. It also had a bathtub base, posing a safety concern for Carol, who wanted an easy walk-in entry.

When she was ready to replace her shower, Carol had four requirements guiding her selection of a remodeler:

1. The shower project had to improve the resale value of her home, so product quality was paramount.
2. A reputable company that would stand behind its work and get it right the first time must complete the installation.
3. The new shower had to be a pleasing space for her to enjoy for as long as she lived in her home.
4. The shower and installer had to offer the best price for the best quality.

Bringing Her Dream Shower To Life

KOHLER Services was the third shower company she contacted, after consulting with two acrylic shower installers. During her design consultation, she met with Erin, a KOHLER Services Design Expert. Carol was so impressed with the KOHLER LuxStone product samples, as well as the attention to detail and design knowledge that Erin displayed, that she decided to purchase a KOHLER LuxStone shower that day.

“Everything that she did was designed to calm me down and to give me as much information as I could possibly have before she left to make a sound decision,” Carol says. “We talked about what my dream and goal was. By the time I was done, I looked at her and I said, ‘I don’t ever do this, but I’m ready to sign.’ The two other people that came in couldn’t have held a torch to what level of service KOHLER gave me through Erin.”

A few weeks later, the KOHLER Services installers arrived at her home and began work. They removed and disposed of her old bathtub, shower fixtures and tile, leaving a completely clean slate for her new shower. In just two days’ time, they transformed her space.

It feels like I can breathe. It’s so beautiful to walk into. It has transformed the entire bathroom. I cannot believe what a difference this is over what I was living with.

Carol was impressed by the installers’ communication, expertise and care. “They were so friendly and so attentive and great listeners,” she said. “I felt that they cared about my property as much as I care about my property.”

Pampered From Every Angle

Her new KOHLER LuxStone shower features textured White Brick shower walls, recessed shelving for easy storage and a grab bar for added stability.

She chose a modern, two-outlet faucet design including a showerhead and matching handshower in Vibrant Brushed Nickel. A spacious, low-threshold base replaced the clunky bathtub, and a lustrous, smooth-sliding glass door completed the enclosure.

“It feels like I can breathe,” she says, reflecting on her new shower. “It’s so beautiful to walk into. It has transformed the entire bathroom. I cannot believe what a difference this is over what I was living with.”

Carol loves how the light reflects off the faceted shower walls, inviting brightness into the once-dark space. The elegant look and feel of the Brushed Nickel hardware add a luxurious quality to the bathroom. Finally, she is able to enjoy the pampering experience she desired at home.

“I can’t tell you how happy I am that I chose KOHLER and didn’t make a mistake,” she says. “I’m going to enjoy this for decades to come.”